General

• Can I order from NetXL outside of the UK?

• Can I pre-order products?

• Do I need an XPOL-1 or an XPOL-2?

• How can I get an internet connection on my Unifi Security Gateway?

• How can I set up a Reseller Direct Debit?

• How do I return an item?

• How do I set up my Ubiquiti Access Point?

• How long will my refund take?

• My order arrived, but some of the units are missing?

• What are the cut-off times for Next Business Day delivery?

• What if I have ordered an incorrect item or an item that I no longer require?

• What if I need my order to arrive over the Weekend?

• What if I need Technical Support for product(s) purchased from NetXL?

• What if I’ve received my item and it’s faulty?

• What if the product I purchased isn’t working correctly?

• Which Headsets Are Compatible With My Phone?

• Which POE injector is compatible with my Unifi equipment?

• Which Ubiquiti access point do I need?

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